Data We Collect

We collect information you provide directly, such as your name and email address when you fill out a contact form or subscribe to our newsletter.

We automatically collect technical data, such as IP address, browser type, operating system, pages visited, and visit duration, through cookies and similar tracking technologies.

• Contact data (name, email)
• Usage data (pages viewed, time on site)
• Technical data (IP, browser, device)
• Approximate location data (derived from IP)

Purpose of Processing

We use your data for the following legitimate purposes:

• To provide and improve our services and website.
• To respond to your contact and support requests.
• To send you informational communications, with your explicit consent.
• To analyze website usage to optimize its performance and user experience.
• To prevent fraud and ensure website security.

Legal Basis

Processing is based on your consent (for newsletters), the performance of a contract (to respond to your requests), or our legitimate interests (for analysis and security).

Cookies and Tracking

We use technical cookies, necessary for the website's operation, and analytical cookies to understand how users interact with our pages.

Analytical cookies can be managed via the consent banner that appears on your first visit. You can change your preferences at any time through your browser settings.

Third Parties

Third-party services, such as Google Analytics, may set their own cookies to provide us with aggregated reports on website usage. This data does not personally identify users.

Data Sharing

Your personal data is not sold to third parties. It may be shared with:

• Service providers (hosting, analytics, email marketing) who act as data processors on our behalf, under strict contract.
• Competent authorities, only if required by law.

Data may be transferred outside the European Economic Area (EEA) only to countries that guarantee an adequate level of protection or with appropriate contractual safeguards.

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of your personal data in our possession.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data ("right to be forgotten").
• Restriction: Restrict processing under certain circumstances.
• Portability: Receive your data in a structured format and transfer it to another controller.
• Objection: Object to processing based on our legitimate interests.
• Withdrawal of Consent: Withdraw your consent at any time, for processing based on it.

To exercise these rights, contact us at the dedicated email address.

Security and Contacts

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

Privacy Contact

For any questions regarding this policy or to exercise your rights, you can contact our Data Protection Officer:

Email: info@kveek.com
Address: Borgo Corrado 398 Piano 7
Phone: +76 28 3552743

Complaints

You have the right to lodge a complaint with the data protection supervisory authority in your country of residence.

Last updated: October 15, 2023